In a process that repeats itself with iron predictability everywhere that they are installed, targets quickly cease to be a way of measuring performance and become ends in themselves. Anxiety about falling standards in school examinations is now a regular feature of the summertime in Britain. Yet if students are less skilled and knowledgeable than their predecessors, this is due not to a decline in the quality of examinations per se, but to the fact that all of the teaching is geared towards passing the exams. Narrowly focused 'exam drill' replaces a wider engagement with subjects. Similarly, hospitals perform many routine procedures instead of a few serious, urgent operations, because this allows them to hit the targets they are assessed on (operating rates, success rates and reduction in waiting time) more effectively.


It would be a mistake to regard this market Stalinism as some deviation from the 'true spirit' of capitalism. On the contrary, it would be better to say that an essential dimension of Stalinism was inhibited by its association with a social project like socialism and can only emerge in a late capitalist culture in which images acquire an autonomous force. The way value is generated on the stock exchange depends of course less on what a company 'really does', and more on perceptions of, and beliefs about, its (future) performance. In capitalism, that is to say, all that is solid melts into PR, and late capitalism is defined at least as much by this ubiquitous tendency towards PR-production as it is by the imposition of market mechanisms.

• capitalism
• socialism
• goals
• targets
• metrics
• performance
• culture
• capitalist realism

Work is increasingly aimed at impressing the big Other which is collating and consuming this 'data'. 'Data' has been put in inverted commas here, because much of the so-called information has little meaning or application out the parameters of the audit.

• work
• meaning
• other
• data
• metrics
• targets
• bad faith
• information